Posted by: edstillman | September 12, 2014

Leadership 101

In reading the Austin Statesman newspaper over the past few days and listening to my talk radio show 590am about the Ray Rice story during my drive time, I can’t help but think that there is a teaching opportunity for us all.

 

As leaders, a parent or a role model, whether you are a CEO, own a business, manage or lead a division, department or team or coaching your children, these 3 fundamentals will always apply.

 

  1. Set clear expectations
  2. Set clear consequences (rewards & penalties)
  3. Provide a clear path or way of measuring progress

 

Most of us can easily accomplish #1, it’s the 2nd and 3rd ones that after the fact was answered with excuses or it’s not my fault that causes us concern.

 

  1. Set measurable expectations; by when time sensitive goals and finish your discussion with “…can I count on you”
  2. Be crystal clear on the rewards and penalties. It’s the down side that always brings us grief. Was with a CEO member client this week and when asked about what were the individual compensation consequences for not meeting 2014 stated plan, he said his team was still expecting their bonuses and he was not looking forward to that conversation.
  3. In creating a clear path to measure progress, I am comfortable working backwards from the due date of the objective, task or project.
    1. Breaking down day, weeks, month, quarter or key steps is important
    2. What are the due diligence (right behavior), gates, triggers (must be validated to go to the next step) that need to be done along the way for meeting the stated expectations
    3. Check-in, status, weekly meetings – individually or the team can pitch in if any part of the process is behind or breaking down before it becomes a problem – which suggests collaborated communication if a group, team or tribe.

 

None of us like surprises and last minute “…I didn’t get around to it or it’s not finished” can drive me to the dark side over and over again.

 

So would the Ray Rice story be a story if the NFL had a clear set of guidelines, rules for this offense with the 3 leadership fundamentals in place?

Posted by: edstillman | August 8, 2014

AUSTIN HEALTH & WELLNESS WORKSHOP – AUGUST 20TH OR 21ST

Alok Kalia MD brings 40 years of medical experience to Austin in his “Thinking about Food and Eating in a Different Way” workshop. He promises me that we will have more “ah” moments in 2 1/2 hours than we have had in the past 5 years. As a business owner, whatever we tolerate, in any organization, will soon become the policy of the organization. Your take-aways will be “Health & Wellness” direction for life for you, your  employees and your extended family. What better gift could we give to each other. Please invite your spouse,  set aside a morning on August 20th or 21st and be our guest. Dr. Kalia limits his annual Vistage talks to 50 so once again, we have a BOB (Best of Best) in front of us. This is a FREE workshop for business owners, presidents and CEO’s.

I have lived in Austin for 25 years, retired 3M’er, and a Vistage Chair since 2006.  I facilitate 3 Austin C-level advisory peer groups that meet monthly for the sole purpose of becoming better leaders, making better decisions and growing our revenue and profits. Space is limited so please RSVP.

Thank you and have a family filled “fun” weekend.

Ed Stillman

Austin Chair

ed.stillman@vistage.com

(Mobile and Text) 512.422.6232

social media

How much time would you say you’re spending on social media? As an executive of a small business, you should be spending quite a bit on it. According to a new study by BRANDfog, 75% of employees believe that executives who participate in social media are better leaders. And the same percentage believes that executives that communicate the company’s core values via social media are more trustworthy.

“In today’s hyper-connected, information-driven world, CEOs and senior executives are expected to have an active social presence,” explained Ann Charles, BRANDfog CEO. “The survey results were definitive – social media is an extremely undervalued channel for managing brand reputation, building brand trust and better leadership.”

This new emphasis on executive participation in social media dovetails with the overall rise in social media prominence: right now, 27% of total Internet time in the U.S. is used on social media sites. Social media is no longer just important for tech-minded companies; it’s a vital avenue of brand building and customer outreach for all companies. But many CEOs still don’t use social media, including 70% of Fortune 500 CEOs.

Chris Brogan, the best-selling author of several books on social media, says that executives can no longer afford to ignore social media. “It’s part of the business,” he explained. “If you’ve not implemented it, you’re now about five years behind the curve. Would you allow yourself to get five years behind in any other aspect of your business?”

Fortunately, there are some easy steps you can take to become social media savvy in no time.

Focus on the Right Sites

As a small business executive, your time is important. So when you participate in social media, be sure that you are spending your time on the right sites for your business. You first need to figure out where your customer base spends its time. One way to do this is to send out a survey to a pool of your current customers, or conduct your own informal research on the major networking sites. You also want to be sure that the site you choose works with your company’s brand. Does your company present itself visually? Then YoutubePinterest, or Tumblr might be the place for you. Do you value discussion over visuals? Then consider FacebookTwitter or LinkedIn.

Get the Right Tools To Help

Another way to make social media communication more time-efficient is by investing in the right set of tools. Social media tools can help you easily post and monitor several social media accounts at one time. One such tool, Buffer, lets you a build a queue of content that is then automatically posted on a regular schedule. This way you can write your social media material when you have time and not have to worry about whether or not it’s the right time to post it. For more social media tools for small businesses, check out this article.

Build a Consistent Brand

As the CEO and/or executive of a small business, you are the face of your company’s brand. For this reason, your social media presence is an important component in brand building. In fact, in the aforementioned BRANDfog study, over 80% of employees believe that executives who participate in social media raise brand awareness and that it is a valuable way to manage brand reputation. But you have to be careful that the brand you are building is consistent. Make sure your visuals and messaging stays the same across social media sites and within the context of your overall brand. And don’t get pulled into negative interactions on these social sites. As the face of your company, you should be personable and engaging, but also professional at all times.

Don’t Just Talk Business

Social media gives executives the ability to put a human face on their company and connect with customers personally. So don’t bore your audience with constant shoptalk. Richard Branson, the CEO and chairman of Virgin Group, gained a massive following on Twitter by tweeting regularly on a variety of topics, including his travels and his participation in extreme sports. Chris Brogan suggests you use the magazine model when deciding on how much corporate self-promotion to post. Magazines usually have 60% content and 40% ads. You audience won’t mind reading your company messaging as long as you also provide fresh, engaging content unrelated to your business.

Social media is not going away any time soon, so smart small business owners should stop ignoring it and start using it to spread their brand and grow their customer base. And who knows, you might even start to enjoy it!

About the Author: Curt Finch is the CEO of Journyx. Journyx strives to be relentlessly creative and to build tools that help you spend your time on things that matter. After all, time is all we have. Founded in 1996, Journyx offers customers two solutions to reach the highest levels of profitability: Journyx – project, time and expense tracking software – and Journyx PX – resource management software that provides work and financial forecasting for a complete picture of project and budget status, employee time and availability. Connect with Curt on Google+.

- See more at: http://blog.vistage.com/social-media/social-media-ceo-social-media-can-enhance-brand/?utm_campaign=CommunityHighlights-Chairs-8-4&utm_medium=email&utm_source=Eloqua#sthash.PaLzAbHz.dpuf

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